Activities and Resident Services Coordinator
The primary function of the Resident Services Coordinator (RSC) is to effectively assist residents in enhancing the quality of their daily lives and in more fully and successfully engaging in their apartment community and the greater Portland community. The RSC coordinates, facilitates and oversees hands-on onsite resident activities; provides referrals and support to assist residents in reaching their fullest possible potential.
The RSC reports to the Executive Director, supervises volunteers, and works in partnership with property managers, social service agencies, local businesses, and other members of The Giving Tree’s staff.
This position is 15+ hours per week position starting at $15.00 per hour and includes pro-rated PTO (paid time off) including holidays but includes no benefits. Must be able to work some evenings. This position offers an opportunity to engage with low income and vulnerable populations through provision of resident services, art, education and recreation. Ideal candidates have backgrounds in engaging adults in diverse health and wellness activities including art, education, recreation and community meal preparation and service, social services and non-profit service to low or fixed income residents living in Portland’s affordable housing communities.
- Resourcefulness, dependability, initiative, flexibility, an engaging demeanor and ability to work independently and expediently.
- A minimum of one year of documented, successful experience in resident services, service coordination, community building, affordable housing, social services, or hands-on teaching.
- A minimum of one year of experience working or volunteering with a fragile or vulnerable population.
- Fast learner, adaptability and competency in community resources and social services in Portland metro area.
- Ability to manage multiple tasks, programs, and people simultaneously, sometimes in a stressful environment.
- Demonstrated interpersonal, verbal, and written communication skills.
- Ability to work within a limited budget and willingness to develop and maintain relationships with local businesses and individuals to secure in-kind donations in order to sustain activities and programs and enhance resident experiences.
- Competent computer skills, proficiency with Microsoft Office and communication and research via the internet.
- Ability to establish trust, build rapport, and nurture supportive professional relationships with clients and coworkers.
- An excellent track record of attendance in previous employment regardless of means of transportation, weather, or unanticipated circumstances.
- Comfortable working with people of all ages, cultures, genders, abilities, and socio-economic backgrounds.
- Valid Oregon/Washington driver’s license with proof of current auto insurance and a safe driving record.
- Ability to lift a minimum of 25# on an episodic basis. (Holiday meals, BBQ’s, field trips)
- Laptop with Microsoft Office and cellphone.
- Willing to submit to a background check and obtain a food handler’s card to be able to coordinate community meals and holiday food celebrations.
The RSC will:
- Recruit and manage up to 3 volunteers per site
- Host or support the minimum number of activities required by each of their site’s contracts and work with the Program Director to implement site specific programs in art, education and/or recreation.
- Add two new partnerships per year to each site by coordinating and collaborating with Portland businesses, organizations, and community volunteer programs
- Increase attendance at all regularly scheduled events and participation in TGT programs.
- Assist with planning and execution of special events to benefit The Giving Tree as needed
- Track attendance and other metrics as outlined by the Executive Director.
- Prepare quarterly reports requiring narrative, analytical components and photos.
- Supervise the distribution and collection of the yearly resident survey, assisting residents in its completion when necessary, providing the Executive Director with a written report on the findings, and following up with residents who have indicated a need for services
- Help volunteers by
- Serving as their primary point of contact onsite
- Providing training, support, and appreciation as needed
- Ensuring that volunteer hours are accurately tracked
- Create and keep programs running smoothly by
- Working with TGT Program Director inside the framework of established RSC hours and resident needs and interests. All Giving Tree programs promote resident involvement, support positive behavior, improve community harmony, and encourage personal exploration via art, education, and recreation.
- Assisting in the development of materials to be used during workshops and activities.
Interested candidates should either fill out the form below or e-mail resume and career history to firstname.lastname@example.org by May 28th. No phone calls please.